Patient Information
Office Hours/Appointments
Our offices are open generally between 8:30 a.m. and 5:30 p.m., Monday through Friday. Please see the specific office location information to confirm the hours of operation. Patients are seen by appointment only.
Registration
For initial appointments with our practice, patients should arrive at the clinic 15 minutes prior to their scheduled appointment time. If you are a new patient, we ask that you complete a New Patient information sheet. This form provides valuable information for the physician and will enable us to establish a history and administrative file for you and your family. If you have any questions regarding the information requested, please ask for assistance to complete the form as soon as possible. After arriving, please check in with your patient coordinator. If you are an established patient and information concerning your insurance, your address, phone number, or place of employment has changed, please let us know so that we may update our records accordingly.
Record Changes
It is the patient´s responsibility to notify the clinic of any personal record changes such as name, address, phone number and dependents. However, to keep our records current, all patients will be asked to complete new paperwork every six months.
Medications
Presciptions and refills will be issued only during office hours.
Appointment Cancellations
Appointments should be cancelled within 24 hours to allow other patients an opportunity to be seen.
Insurance Information
Insurance Copays
Insurance copays are expected at the time of service. Copays cannot be waived. A $25 charge is added to any returned check.
Referrals
If a patient´s insurance company requires a referral from his or her primary care physician to see one of our specialists, it is the patient´s responsibility to provide our clinic with all required referral documentation. Please note that patients must have this referral information with them on their initial appointment to be seen.
Insurance Changes
It is the patient´s responsibility to notify the clinic of any insurance changes. A photocopy of the patient´s current insurance card will be kept in the file to ensure prompt and accurate filing.
Insurance Plans
- Aetna Indemnity/PPO/POS/HMO
- Americas Health Plan / UP & UP
- BCE Emergis
- BeechStreet
- Blue Cross Blue Shield Indemnity
- Blue Choice PPO/POS/HMO
- Blue Choice Platinum
- Capp Care
- CCN
- Champus Standard
- Cigna PPO
- Choice Care
- Companion Workplace Health
- CompFirst
- Corvel
- Coventry Healthcare POS/HMO
- Evolutions
- First Health/Affordable
- First Medical Network
- Focus
- Galaxy Health Network
- HealthStar
- Highway to Health
- Humana POS/HMO
- Kaiser POS
- Managed Care Inc
- MRN
- Medicare
- MegaHealth
- Multiplan
- National Comp Care (NCC)
- One Health Plan PPO/POS/HMO
- Peachcare for Kids
- PHCS PPO/POS
- Preferred Plan of Georgia PPO
- ProNet
- Southcare
- State Health Benefit Plan
- United Healthcare Choice/Choice
- Plus/Select/Select Plus/Options
- USA Managed Care